Need our help? You can contact us in a number of ways


Call us at 1-877-496-1630.


Email us at:

For general information only. You may not make any changes or access any information about your account by email. Most email is not secure and we encourage you to never provide personal information in email messages, especially information such as your Social Security number. Please note that we will get back to you within one business day.


You can fax documents and questions to us at 1-877-677-4329.

If you're asking us a question via fax and would like us to contact you, please include your phone number, address or email address, so that we can respond to you in a timely manner.


Standard mail

Nationwide Retirement Solutions
P.O. Box 182797
Columbus OH 43218-2797

Overnight mail

Nationwide Retirement Solutions
3400 Southpark Place, Suite A
Attn: DSPF-F2
Grove City, OH 43123

Keep in mind that information provided by registered representatives is for informational purposes only.